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Frequently Asked Questions
- 01Dual pricing is a compliant method where customers who pay with a card see a small adjustment to cover processing fees, while cash-paying customers receive a discount. It helps businesses offset rising card processing costs without raising prices for everyone.
- 02Yes. Dual pricing is legal in all 50 states and is fully compliant with card brand rules when implemented correctly.
- 03Most customers are already familiar with this model, especially in convenience stores, gas stations, and small service businesses. Clear signage and transparency help reduce any friction.
- 04This isn’t a surcharge — it’s dual pricing, and it’s all about transparency. Customers simply choose between two clearly posted prices: one for cash, one for card. Many small businesses use this model now, and customers appreciate the honesty.
- 05Yes. Our terminals are programmed to support dual pricing and are certified to keep your business compliant with card brand regulations.
- 06Basic dual pricing terminals start at just $29/month. Full POS systems are available for more depending on the model of the unit and the needs of the business. Contact us for a more accurate quote for your business needs.
- 07A terminal is a simple card reader used for quick transactions. A POS (Point-of-Sale) system includes inventory management, tip prompts, sales tracking, and more—ideal for businesses that need more than just payment processing.
- 08Yes. If you rent out space (e.g., salon chairs or booths), each person can have their own device and account for just $29/month, all while using the same compliant pricing model.
- 09You get 24/7, U.S.-based customer support with every plan. Whether it's late-night issues or questions during the workday, you’ll always be able to reach a real person who can help — no outsourced call centers or long wait times.
- 10In most cases, yes. Our team will work with you to export your existing inventory and import it into your new POS system. We make the transition as smooth as possible so you can hit the ground running without starting from scratch.
- 11Manually adding a card fee is non-compliant with Visa, Mastercard, and state regulations. To stay legal and avoid potential fines, you need a compliant dual pricing setup where the system automatically presents both cash and card prices at the point of sale. Our terminals do this for you — the right way.
- 12Most mainstream processors charge full fees on every transaction. With our system, you keep 100% of your sales while staying compliant. It’s tailored to your business — not a one-size-fits-all setup — and backed by 24/7 U.S.-based support.
- 13While dual pricing helps most merchants eliminate card fees entirely, we also offer traditional pricing options. If that’s your preference, we’ll work with you to beat your current rate and put more money back in your pocket — no pressure, just savings.
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